Home adaptations and Disabled Facilities Grants, made clear

Whether you are just starting to look into this or you have been waiting months in the council system, we explain your options and what to do next.

Free to use. No account needed. We are an independent information service — your local council decides the grant.

Where are you right now?

Choose whichever description fits your situation best.

I am stuck or waiting in the system

Waiting months for an occupational therapist assessment, or hearing nothing back about a grant application.

We explain how to check where your case has got to, what your rights are, and what other routes exist if you cannot wait.

Check where you stand

I am just starting or planning ahead

Not sure where to begin, which adaptations are worth considering, or how the grant process actually works.

Read the step-by-step process map covering assessment, means test, permissions, quotes and the work itself.

Read the process map

We cannot look into a live application for you. The quick check tells you what to do next and who to contact at your council.

What you get here

  • Plain English, not jargon

    What a Disabled Facilities Grant is, who can get one, how the means test works, and what happens if you fund the work yourself.

  • Options explained honestly

    From grab rails and level-access showers to wet rooms, stairlifts and extensions — what each involves and roughly how long it takes.

  • A written next step

    The two-minute quick check turns your answers into a short summary and a list of what to do next, and who to contact.

How other people used this service

Short examples of the situations people bring us, and what we helped them work out.

A level-access wet room with a walk-in shower and grab rails

Margaret, 74 — a wet room after a long wait

Margaret had been waiting almost a year for her council to approve a level-access shower. Example placeholder story — replace with a real case study.

We explained what stage her application should be at, what to ask her housing grants officer, and what a self-funded interim option could cost.

Do the quick check
A straight stairlift fitted to a carpeted staircase

David, 68 — stuck between assessment and decision

David's occupational therapist assessment was done, but months passed with no decision. Example placeholder story — replace with a real case study.

We talked him through the council's six-month decision guideline, how to chase it in writing, and what to do if the wait continued.

Do the quick check
A wheelchair access ramp with handrails at a front door

Priya — planning ahead for her father

Priya wanted to prepare her father's terraced house before a hospital discharge. Example placeholder story — replace with a real case study.

Our quick check set out the ramp and rail options, the grant route versus paying directly, and who to contact first at the council.

Do the quick check

These are example stories shown while the service is being set up. Real case studies, shared with permission, will replace them before launch.

What people say

This is placeholder testimonial text. It should describe, in the customer's own words, how the quick check or the callback helped them understand their next step.

Portrait of Margaret, an example reviewerMargaret S. (example)Used the quick check

This is placeholder testimonial text. It should be a short, plain-English quote about feeling less stuck after reading the process map or speaking to someone.

Portrait of David, an example reviewerDavid O. (example)Booked a callback

This is placeholder testimonial text. It should reflect a family member's experience of planning an adaptation on someone else's behalf.

Portrait of Priya, an example reviewerPriya K. (example)Planning ahead

Example feedback shown while the service is being set up. Verified quotes from real users will replace these before launch.

Common questions

What is a Disabled Facilities Grant (DFG)?

A DFG is a local council grant that can help cover the cost of adapting a home for someone with a disability. Waiting lists and approval processes often take several months.

What can I do if my council application is stuck?

If you are waiting for an assessment or a decision, you have the right to ask your council for an update. Our guidance explains how to chase progress and what alternatives exist if time is critical.

How do I know what type of adaptation I need?

The quick check asks about your mobility needs and your home, then explains which minor or major adaptations are usually considered in that situation.

See all frequently asked questions

Would you rather talk it through?

Leave your details and a time that suits you, and we will call you back.

Book a callback