Who we help

Support for anyone touched by the DFG journey

You don’t need to know the right words or the right stage to get help from us.

  • Disabled people

    Adults and children whose home doesn’t fully work for them right now — whether you’re thinking about an adaptation or already trying to get one.

  • Family members and carers

    Relatives helping a loved one stay safe and independent at home. We’ll help you understand what to do and how to support them.

  • Advocates

    Advocacy workers, support workers and community organisations helping someone navigate the DFG journey.

  • People already waiting on part of the process

    If you’re waiting on an assessment, quotes, landlord permission, or a council decision, we can help you understand what’s happening and what to expect.

  • People unsure what stage they are at

    That’s very common. Start with the quick check and we’ll help you make sense of where you are.

A quick note

We can’t tell you whether your local council will approve a Disabled Facilities Grant — that decision sits with the council and usually involves an Occupational Therapist assessment. What we can do is help you understand the process, what to ask, and what to gather.